Terms & Conditions

Please read these terms and conditions carefully before using the Dr Banana online store. This website is owned and operated by:

Dr Banana Clothing LTD.
VAT: 313 2299 27
Company Registration No: 11735046. Registered Office:
7 Regent Street, Kingswood, Bristol, United Kingdom, BS15 8JX

BUYING PRODUCTS ON OUR WEBSITE

By placing an order on the Dr Banana online store you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at info@drbanana.co.uk before placing your order with us. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.

PRICES AND DUTIES

The Dr Banana online store accepts payments in multiple currencies. The default currency is determined by the country you are viewing from. To change the currency please select the currency you wish to use on the top right corner of the website. Most destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price. The following regions are sent on a Delivery Duty Paid basis: United Kingdom and Europe. Please note the Express service to United States, Australia, New Zealand and other international territoires is not a Delivery Duty Paid service. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. Please see the CHECKOUT for current and accurate delivery costs, delivery times and customs/duty information. For more information, please email info@drbanana.co.uk

CREDIT NOTES

Issued Credit notes are valid for a period of 6 months from date of issue. They can be used in store or online by entering the code into the into the 'Gift Voucher Promo Code' field. 

GIFT CARDS

Gift Cards can be purchased online here.  They are valid for a period of 6 months from the date of issue. They can be used in store or online by entering the code into the into the 'Gift Card Promo Code' field. 

DISCOUNT CODES

Discount codes are only to be used by the intended recipient. Codes cannot be used in conjunction with any other offer or discount. Dr Banana retains the right to withdraw or extend offers and promotions at any time. Discounts cannot be added retrospectively to an order. The minimum specified order threshold is the value of the whole order before discount is applied.

RETURNS & EXCHANGES

If you wish to return a purchase please enter your details print a complete the our returns form which can be downloaded here

For our complete policy on Returns & Exchanges please see here.

AVAILABILITY

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

ACCURACY OF CONTENT

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

JURISDICTION

This website, these terms and conditions and any contract entered into as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Dr Banana Clothing LTD. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Dr Banana Clothing LTD. You may not modify, distribute or re-post anything on this website for any purpose.

MAKING CHANGES TO ORDERS

Please note, due to the speed at which our Web Dispatch team work, we can make no guarantees to change orders prior to shipping. If an order has been booked in & collected by our couriers already, our team can not cancel or amend it. Once you have received your item, you can then return it following our Returns Info guidelines 

clear
Office address:
Dr Banana
Unit 8
Parkway Trading Estate
St Werburghs Road
Bristol BS6 7JA
Returns address:
Dr Banana Returns #3015
Huboo, 1 Vertex Park, Emersons Green,
Bristol BS16 7LB, UK
Dr Banana Arm